WE ARE HIRING!
Account/Project Manager
- Job Title: Account/Project Manager
- Location: Remote (BC preferred, must be Canadian)
- Hours: Part-Time, 5-10 hours per week to start (with room to increase hours over time), flexible hours with core hours being Tue-Fri, 9-5 PST. Ideally 2-3 hours per day, 4 days per week.
- Start Date: TBC: February 18, 2025
- Rate: $24 - $28 per hour
- Contract: Initial 3-month probation contract with the option to extend
About Us:
Whistler Creative is a boutique design studio based in Whistler, BC, specializing in graphic design and website services for businesses and non-profits in the Sea to Sky region and beyond. We are passionate about delivering high-quality, creative solutions and building strong relationships with our clients. Our small, collaborative team is looking for a talented Account/Project Manager who shares our commitment to creativity, attention to detail, and exceptional client service.Overview:
We’re looking for an Account/Project Manager to join our growing team and help us deliver an exceptional client experience from start to finish. You’ll be the go-to person for clients, getting to know their brand and needs inside and out while ensuring projects run smoothly and hit the mark every time. From managing timelines to keeping communication clear, you’ll play a key role in keeping everything on track. This role is perfect for someone who’s super organized, a great communicator, and knows how to juggle multiple projects without breaking a sweat. If you love creative collaboration and making sure clients are wowed every step of the way, we’d love to hear from you.What You’ll Be Doing:
- Client Relationship Management: Serve as the primary point of contact for our clients, responding to inquiries, jumping on calls, and providing regular updates on project progress to keep them informed and engaged. Build and grow relationships with existing clients, and get to know the ins and outs of the client’s brand and needs.
- Project Coordination: Work closely with our Creative Director Ruth and our design team to ensure projects are on track, from initial concept to final delivery. Oversee creative briefs, timelines, budgets, gather client feedback and content, and facilitate smooth communication between the client and our team. Review and provide feedback on creative work to ensure it aligns with client expectations and project objectives.
- Support Growth Initiatives: Assist in planning and executing growth initiatives and launch campaigns. Provide logistical and administrative support to ensure successful execution and impactful results.
- Operations Management:
- Streamline and optimize day-to-day operations to improve efficiency and ensure the smooth running of all processes.
- Develop and implement operational policies and procedures that align with company goals.
- Oversee resource management to ensure projects have the necessary tools and support.
- Monitor and evaluate operational performance and suggest areas for improvement.
- Administrative Support: Handle scheduling, email management, and the organization of client files and brand assets.
- Feedback and Improvement: Gather client feedback post-project and identify areas for improvement. Implement actionable insights to enhance client satisfaction continuously.
Qualifications:
- Strong Communication Skills: Excellent written and verbal communication skills in English, with a knack for crafting clear and personable client interactions.
- Organizational Prowess: Highly organized with the ability to prioritize tasks and manage multiple projects simultaneously without losing attention to detail.
- Proactive Problem-Solver: Self-sufficient and proactive, capable of foreseeing potential issues and addressing them before they escalate.
- Appreciation for design and aesthetics
- Tech-Savvy: Proficient in using tools such as ClickUp, Slack, Google Workspace, and familiarity with creative platforms like Adobe CC is a plus.
- Client-Centric Mindset: Passionate about delivering exceptional customer service and creating memorable client experiences.
Bonus Qualifications:
- 1-2 years experience in another creative environment, and are capable of supporting design-related initiatives.
- Understanding of web development processes to facilitate smoother collaboration with technical teams.
- Project management or ops related work experience for another design or marketing related startup/small business.
- Proficiency in Clickup, Slack, Google Workspace, and other design/website softwares such as Adobe CC, WordPress, etc.
Who you are:
- A team player who thrives in a collaborative environment and values the magic of creative partnerships.
- Someone who loves diving into client needs and delivering superior customer service.
- A creative thinker who embraces growth, both personally and professionally, and appreciates the transformative impact our work has on clients.
- Type A personality that is organized, goal-oriented, quick, decisive, and great at keeping track of multiple projects and launch initiatives at once.
- Self-starter that is great at managing time, sticking to deadlines, and doesn’t need to be micro-managed.
- You’re not a people pleaser and are not afraid to speak your mind. You’re ready to challenge the way things are done so that we can integrate new solutions and build a well oiled system that grows with us over time.
- You LOOOOVE all things systems and productivity. You spend your free time nerding out about all things productivity, building workflows, and are ready to eat, breathe, sleep our project management systems.
- You’re ready to wear multiple hats and juggle multiple task lists as the business grows.
Compensation:
Competitive hourly rate based on experience, with flexibility in working hours and room for growth as the role develops.Criteria:
- The majority of our clients are based in West Coast Canada, so you must be willing to work/overlap with PST working hours.
- The candidate will go through a 3-month probationary period to ensure fit.
- This is a contract position.
Schedule & Availability:
- Mon-Fri: Slack check-ins every morning, and throughout day to ensure all clients are nurtured.
- Set weemonthly and quarterly check ins + team meetings.
- Eventually, this may transition to a full time role.
How to Apply?
To apply for this position, please complete the application form below. You will be required to fill out the application, upload your resume/CV, and upload a short video as to why you think you’re a good fit for the position.- Round 1: Written & Video Application to assess skill, experience and culture fit
- Round 2: Video Call Interview
- Round 3: Three month probation period to assess if we’re a good fit
Account/Project Manager Application Form
We are looking to hire a part-time remote mid-level Graphic Designer to help support our Creative Director with various tasks from design concepts, production design, branding projects, and more. To be successful, this role requires you to have the ability to efficiently multitask between brands, and types of projects while meeting project deadlines. The role is ideally suited to recent entry-level design graduates with an eye for detail.
We are looking for a detail-orientated designer who encompasses enthusiasm and focus. We are passionate about finding someone who is collaborative and can contribute to brand designs, website designs, advertising campaigns, and more. Your speed and support are second nature.
As we are located in Canada in the PST timezone, with our core hours being Monday to Friday, 9am to 5pm. We are flexible with the timezone as long as a majority of your availability is within these times. This position has an initial 3-month contact with an option to extend, to make sure we are a fit.
The start date for this position is mid-March 2024.
Responsibilities:
The responsibilities of the Mid-Level Graphic Designer include, but are not limited to:
- Production design for both print and online (magazines, advertisements, promo material, social graphics, packaging, etc).
- Prepping files to required print specifications
- Creating, sizing and optimizing graphics for the web
- Manage multiple assigned projects from conception to completion
- Support the Creative Director with the development of ideas, designs concepts, strategies, and targeted communications
- Consult with the Project Manager to determine client briefs, objectives, budget, and deadline
- Work within compliance standards including brand, intellectual property, copyright, and trademark
- Website content updates (training will be provided)
Qualifications:
The candidate for this position has:
- Minimum 3-year proficient experience with Adobe InDesign (Inc. preparing files for print, setting up and using styles, InDesign best practices, multi-page document setup etc.)
- Minimum 2-year experience with Adobe Illustrator, Adobe Photoshop
- Minimum 3-year professional experience in a design/creative environment
- Demonstrate solid graphic design skills, including layout, type, and colour
- Ability to meet deadlines in a fast-paced environment
- An eye for detail and consistency
- Strong English communication skills, both written and verbal
- Must be able to handle multiple tasks, a willingness to learn, and take initiative
- The ability to work independently and self-manage your time and schedule
- Ability to build and prepare design files for final print output
- Must have own computer with the technical specification to run the Adobe Suite
- Portfolio required
Additional desirable qualifications (but not required):
- Experience with WordPress CMS
- Canva experience
Compensation:
This is an mid-level position for a remote, independent contractor. It is a part-time position of 10-20 hours per week with room to grow. Hours and days are flexible to be discussed with candidates, as long as their is overlap with our core work hours and projects are completed to meet the deadlines. Compensation will be commensurate with your skills, $22-$28 per hour.
Hiring Timeline:
Applications accepted until: Feb 27
Interviews: Feb 28 – March 1
Design Challenge: (selected candidates only): March 4-5
Decision: March 8
Start Date: March 18
Due to the overwhelming interest only candidates that have completed all screening questions and that have provided a portfolio of work will be considered. Successful candidates will be invited to interview between Feb 28 and March 1, 2024.
Application
Please fill out the application form here. Once your application is received, we will review your information and if we feel you may be a good fit, we will invite you to complete an interview.
We are seeking a highly organized and detail-oriented Virtual Assistant to join our design studio team. As a Virtual Assistant, you will provide administrative support to ensure the smooth operation of our studio’s day-to-day activities. This is a remote position, and the successful candidate will have excellent communication skills and the ability to work independently.
As we are located in Canada in the PST timezone, with our core hours being Monday to Friday, 9am to 5pm. We are flexible with the timezone as long as a majority of your availability is within these times. This position has an initial 3-month contract with an option to extend, to make sure we are a fit.
Responsibilities:
The responsibilities of the Virtual Assistant include, but are not limited to:
- Manage and maintain the studio’s email inbox various times a day, responding to inquiries, scheduling meetings, and handling client communications.
- Managing support requests and delegating to the corresponding team member.
- Assist with project management tasks, including organizing files, updating project timelines, reviewing design proofs, and coordinating with team members to ensure deadlines are met.
- Handle administrative tasks such as data entry, document formatting, and file organization to support efficient workflow.
- Assist with social media management, and scheduling posts.
- Assist with marketing and promotional activities, including drafting content for newsletters, updating the studio’s website, and coordinating promotional campaigns.
- Collaborate with team members to identify opportunities for process improvement and implement solutions to streamline operations.
- Maintain confidentiality and handle sensitive information with discretion.
Qualifications:
The candidate for this position has:
- Experience as a virtual assistant or in a similar administrative role.
- Excellent English communication skills, both written and verbal.
- Strong organizational skills and the ability to prioritize tasks effectively.
- Proficiency in using online communication and collaboration tools, such as email, video conferencing, and our project management software, ClickUp.
- Attention to detail and a high level of accuracy in completing tasks.
- Ability to work independently and take initiative to solve problems.
Additional desirable qualifications (but not required):
- Familiarity with design software and terminology
- Canva experience
- Experience with WordPress CMS
Status: Subcontractor, starting at 10 hours per month
Location: Remote. Canadian resident.
Budget: $20-25 CDN
Virtual Interviews: March 18-20, 2024
Virtual Interviews: March 18-20, 2024
Anticipated Start Date: April 1, 2024
Applications Accepted Until: March 13, 2024
Due to the overwhelming interest only candidates that have completed all screening questions and that have provided a portfolio of work will be considered. Successful candidates will be invited to interview between March 18-20, 2024.
Application
Please fill out the application form here and apply today to be part of our collaborative and innovative work environment. Once your application is received, we will review your information and if we feel you may be a good fit, we will invite you to complete an interview.
Whistler Creative is a boutique creative design studio based in Whistler, British Columbia. We have a passion for providing businesses with unique, creative solutions with which to communicate their message. Since establishing in early 2009, we have created custom branding, graphic design, and website solutions for a variety of businesses.
We are looking to hire a part-time Junior Website Support Developer to work alongside the Creative Director and other members of the team to manage an inflow of client support requests, complete weekly website maintenance on multiple websites, along with assisting in the development of website design concepts, strategies, and website development for client projects to collaboratively solve client problems through design.
Our Support Developer handles varying types of technical questions regarding our clients’ websites, technical fixes, and basic WordPress development needs for existing clients.
The ideal person for this position is a forward thinker and critical decision-maker with a technical and service background. If you excel in working in an online setting and enjoy web development, this could be a match for you. Your speed and support are second nature.
As we are located in Canada in the PST timezone, this is preferred however we are flexible with the timezone for the right fit. This position has a 3-month probation period.
Responsibilities
The responsibilities of the Junior Web Developer include, but are not limited to:
- Actively managing and owning the processing and execution of incoming client support requests.
- Updating WordPress plugins and themes on 50+ websites on a weekly basis.
- Performance improvements, security, optimization, troubleshooting, and server management on the WordPress framework.
- Communicating with the Project Manager on any client updates performed.
- Assist in new website build projects.
- Work in an online team environment through our project management and online communication tools with the ability to communicate clearly and effectively.
- Consult with the Project Manager to determine client briefs, objectives, budgets, and deadlines while developing the ability to work independently.
- Ability to receive and apply constructive feedback from clients, the Project Manager, and Creative Director.
Qualifications
The candidate for this position has:
- Must have a minimum of 2 years of experience with the WordPress CMS platform.
- Must have a minimum of 2 years of experience in Elementor Pro Page Builder.
- Experience working with WordPress Plugins and Themes.
- Professional experience in a web development environment.
- Excellent organizational skills and ability to prioritize multiple tasks or requests.
- Written customer service experience is an asset.
- Excellent troubleshooting skills.
- Excellent time-tracking skills.
- Ability to meet deadlines in a fast-paced environment.
- Must be fluent in English, both written and verbal.
- Strong ability to manage multiple ongoing tasks and prioritize work assignments.
- Organized and detail-oriented.
- Self-motivated and eager to learn.
- Have a positive attitude and consider yourself a team player.
- Customer service-oriented with a desire to care for the needs of others.
- Basic knowledge of the Canadian Anti-spam legislation and web accessibility.
- Ability to work productively in a virtual work-from-home environment, and self-manage your time and schedule.
- Work to deadlines and tight turnaround times.
- Must have own computer.
- Portfolio and references required.
- Canadian applicants are preferred.
Compensation
This is an entry-level position for a remote, independent contractor. It is a part-time position of approximately 5-10 hours per week with room to grow. Hours and days are flexible to be discussed with candidates as long as the work completed meets the deadlines. Compensation starting at $18/hr.
Application
Please apply via our online application form. Once your application is received, we will review your information and if we feel you may be a good fit, we will invite you to complete an interview.
We are looking to hire a part-time Junior Graphic Designer to help support our Creative Director with various tasks from design concepts, production design, branding projects, and more. To be successful, this role requires you to have the ability to efficiently multitask between brands, and types of projects while meeting project deadlines. The role is ideally suited to recent entry-level design graduates with an eye for detail.
We are looking for a detail-orientated designer who encompasses enthusiasm and focus. We are passionate about finding someone who is collaborative and can contribute to brand designs, website designs, advertising campaigns, and more. Your speed and support are second nature.
As we are located in Canada in the PST timezone. This is preferred however we are flexible with the timezone for the right person. This position has an initial 3-month contact with an option to extend, to make sure we are a fit.
The start date for this position is mid-February 2023.
Responsibilities:
The responsibilities of the Junior Graphic Designer include, but are not limited to:
- Production design for both print and online (magazines, advertisements, promo material, social graphics, packaging, etc).
- Prepping files to required print specifications
- Creating, sizing and optimizing graphics for the web
- Manage multiple assigned projects from conception to completion
- Support the Creative Director with the development of ideas, designs concepts, strategies, and targeted communications
- Consult with the Project Manager to determine client briefs, objectives, budget, and deadline
- Work within compliance standards including brand, intellectual property, copyright, and trademark
- Website content updates (training will be provided)
Qualifications:
The candidate for this position has:
- Minimum 1-year experience with Adobe InDesign (Inc. preparing files for print, setting up and using styles, InDesign best practices, multi-page document setup etc.)
- Minimum 1-year experience with Adobe Illustrator, Adobe Photoshop
- Minimum 1-year professional experience in a design/creative environment
- Demonstrate solid graphic design skills, including layout, type, and colour
- Ability to meet deadlines in a fast-paced environment
- An eye for detail and consistency
- Strong English communication skills, both written and verbal
- Must be able to handle multiple tasks, a willingness to learn, and take initiative
- The ability to work independently and self-manage your time and schedule
- Ability to build and prepare design files for final print output
- Must have own computer with the technical specification to run the Adobe Suite
- Portfolio required
Additional desirable qualifications (but not required):
- Experience with WordPress CMS
- Canva experience
Compensation:
This is an entry-level position for a remote, independent contractor. It is a part-time position of 5-20 hours per week with room to grow. Hours and days are flexible to be discussed with candidates, as long as the work completed meet the deadlines. Compensation will be commensurate with your skills, $18-$22 per hour.
Hiring Timeline:
Applications accepted until: Thursday, Janaury 26
Interviews: January 30 – February 3
Design Challenge: (selected candidates only): February 4-7
Decision: February 10
Start Date: February 21
Due to the overwhelming interest only candidates that have completed all screening questions and that have provided a portfolio of work will be considered. Successful candidates will be invited to interview between January 30 and February 3, 2023.
Applications CLOSED
Please fill out the application form here. Once your application is received, we will review your information and if we feel you may be a good fit, we will invite you to complete an interview.
We are always on the hunt for project collaborators such as photographers, social media strategy and copywriting so reach out.
Other Roles
We are always on the hunt for project collaborators such as photographers, social media strategy and copywriting so reach out.