WEBSITE MAINTENANCE

Website growth careplans

Ongoing support to keep your website secure, fast, and stress-free
A woman with long brown hair, wearing a navy blue sleeveless top, sits at a white desk writing in a notebook. A modern gold lamp, computer monitor, and notes on website maintenance are visible in the background.
We handle your website. You focus on your business.

Your website works for your business 24/7 and doesn’t stop working once it’s launched – and neither do we. Our Website Growth Plans keep your site running smoothly, updated regularly, and backed by expert support whenever you need it.

Whether you need peace of mind, help with the tech side, or someone to reach when something goes wrong – we’re here.

.. a simple solution to what can be a complicated problem for many businesses..
- Whistler Creative Careplan Client
What’s included in our plans

Our Website Growth Plans are built to keep
your site secure, speedy, and running
smoothly – all with expert support just a
message away.

We regularly update your WordPress core, plugins, and themes to keep your site secure and functioning properly. Updates are tested to minimize disruption and downtime.

Every month, you’ll get a clear summary of how your site is performing — traffic, engagement, and anything worth your attention — so you’re always in the loop without having to dig for it.

Every month, we review your website performance, discuss what’s working, and recommend what to improve next. You get a strategic partner, not just a maintenance crew.”

Got a question or a quick fix? Your plan includes dedicated support time each month so small things don’t turn into big headaches. Response time varies depending on the plan.

Text support is available exclusively on the Pro plan.

Got a question or a quick fix? Your plan includes dedicated support time each month so small things don’t turn into big headaches. Support hours and response time varies depending on the plan.

Your site is backed up every day, so if anything ever goes sideways, we can restore it quickly with minimal data loss.

We actively watch for threats, malware, and suspicious activity so your site — and your visitors — stay protected around the clock.

We track your site’s availability 24/7 and alert immediately if it goes down, so downtime is caught and handled fast.

We keep an eye on your site’s speed and load times so it stays fast, responsive, and working well for every visitor.

We test your contact forms weekly to make sure inquiries are actually landing in your inbox — because a broken form is lost business you’d never know about.*

Your plan includes premium paid plugin licenses so your site has access to the best tools without extra costs on your end.

We clean and optimize your site’s database regularly to keep it lean, fast, and running efficiently behind the scenes.

We monitor your SSL certificate so your site always shows that padlock — protecting visitor trust and your search rankings.

We catch and flag PHP errors before they cause visible problems on your site, keeping things running smoothly under the hood.

We clear your site’s cache after updates and changes so visitors always see the latest version — no stale pages, no confusion.

We watch your domain renewal date and alert you well in advance so your site never goes offline from an expired domain.

Coming Soon: You’ll have access to a dedicated portal where you can view reports, submit requests, and track what’s happening with your site – all in one place.

Once a year, we sit down and take a bigger-picture look at your website — what’s working, what’s changed, and where there’s room to grow.

As a care plan client, you get preferred pricing on extra services like additional support hours, new page builds, website hosting, and SEO audits.

Careplan pricing

All plans include all features mentioned above, with differences.

Monthly
Yearly
Core Careplan
Ongoing support, regular reviews, and improvements to help your website grow.
$175Per Month
  • Includes core maintenance and monitoring ($750+ value)

  • 30 mins support time per month ($750 value)

  • Email support

  • Annual Website Reviews & Recommendations ($450 value)

  • Premium Plugin Licences ($250+ value)

  • Discounts on Careplan add-ons

Pro Careplan
A fully proactive, hands-on approach with priority support, deeper insights and ongoing optimization.
$350Per Month
  • Includes core maintenance and monitoring ($750+ value)

  • 2 hours support time per month ($3,000 value)

  • Email and text message support

  • Priority support with faster turnaround

  • Monthly strategy call ($1,500 value)

  • Proactive, ongoing improvements and recommendations

  • Manual visual review and accessibility checks

  • Annual Website Reviews & Recommendations ($450 value)

  • Premium Plugin Licences ($250+ value)

  • Discounts on Careplan add-ons

Two women sit on a gray sofa, dressed in professional attire. One holds a notebook and pen, while a folder and glasses rest on the sofa between them. Their faces are not visible.
Why choose Pro?
The Core plan keeps your website healthy. The Pro plan puts it to work.

If your website is a real part of how you find clients and grow your business, Pro gives you something Core doesn’t: a creative partner who’s actively thinking about how to make it better.

Every month, we review how your site is performing, tell you what to improve, and get to work on it. You get two hours of hands-on support, priority access via email and text, and a strategy call where we look at the numbers together and plan what’s next. We don’t wait for problems to surface. We’re already looking.

Pro is right for you if:

Optional add-ons

Need more than the basics? You can customize your care plan with additional services:

Extra support time

Need more hands on deck? Add a monthly block of hours for content updates, layout changes, or campaign support — without the overhead of a new project. Keep your website fresh and functional.

Website hosting

We can host your site on fast, secure, and fully managed servers through trusted providers. Hosting includes SSL certificates, daily backups, and optimized performance- plus we’ll handle setup, renewals, and technical details so you don’t have to.

SEO and accessibility audits

Receive a detailed review of your site’s SEO basics or accessibility compliance. We’ll provide actionable recommendations to improve your rankings, fix technical issues, or ensure your site works better for all users.

New page builds or content updates

Adding a new service or launching something fresh? We’ll help you create, design, and publish new pages that match your brand and convert effectively. Whether it’s a landing page, about page update, or seasonal campaign, we’ve got you.

Why it matters?

Your website works hard for your business - but only if it’s maintained.

Without regular care, things can slip: pages slow down, forms break, plugins become vulnerable, and updates pile up.

A Website Growth Plan protects your investment. It ensures your site stays secure, fast, and functioning – while also giving you peace of mind, proactive support, and a reliable partner you can turn to anytime. It’s not just about avoiding problems.

It’s about making sure your site continues to grow with your business, reflect your brand, and support your goals – day in and day out.

READY TO GET STARTED?

Let’s keep your website running smoothly

Have questions? Ready to sign up? Reach out and we’ll guide you to the right plan.

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Not quite ready to sign up? that’s okay

Start with our free resource: Top 10 Website Maintenance Essentials for Small Businesses.

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The details
  • We aim to respond within the timeframes outlined during regular business hours; however, response times may vary.
  • Websites not originally built by Whistler Creative, or older than two years, require a technical assessment prior to joining a Careplan.
  • All plans include monthly maintenance, monitoring, and updates. Any fixes, edits, or troubleshooting resulting from these updates are not included unless covered by your allocated support time. Additional work is billed at our hourly rate of $125.
  • Support time can be used for website updates, content changes, troubleshooting, and general questions.
  • Monthly and annual payment options are available. Additional blocks of support time can be purchased at a reduced rate (see add-ons).
  • Initial website optimization is completed during onboarding. Any further optimization is either covered within your support time or scoped as a separate project if required.
  • All plans require a minimum one-year commitment. Values listed are calculated annually.
  • Websites must be hosted with one of our preferred hosting partners.
  • Weekly form testing applies to forms built with supported WordPress plugins. Third-party forms are not included.
  • Support time is tracked in 10-minute increments per request.
  • The Pro Careplan is required for e-commerce, membership, or websites with advanced functionality.

Over time, unmaintained websites can run into problems – from outdated software and broken functionality to security risks. A care plan prevents these issues and gives you access to ongoing support when you need it.

Yes. You can sign up for a care plan at any time, but if your site hasn’t been maintained regularly, we may need to do an initial update and review first to make sure everything is running correctly before ongoing support begins.

Yes. Care plans are billed monthly or annually, depending on your preference. Annual billing comes with a 2-month discount.

Our care plans are designed specifically for WordPress websites. If your site is built on another platform, we can still support you through a tailored Support & Growth plan. This covers things like content updates, design improvements, and strategy to help your site grow. Reach out to us to discuss what kind of ongoing support is the best fit.

If you require extra hours beyond your plan-  for example, larger content updates or design changes – we’ll provide a quote at our hourly rate or suggest upgrading your plan if that’s a better fit.

Hosting isn’t included in our standard care plans, but we do offer it as an add-on package. This way you can keep everything under one roof if you’d like us to manage it for you.

Our care plans include regular software updates, security monitoring, uptime checks, daily backups, and performance scans and more. You’ll also get access to support for small updates and fixes, depending on your plan. See the details above for a full list of whats included.

Yes — in fact, that’s the best time to sign up. Even brand-new websites need ongoing updates, backups, and monitoring to stay secure and performing at their best. Starting a care plan right away protects your investment from day one and helps prevent issues before they happen.

If your site hasn’t been maintained for a while or has existing problems, we may need to complete an initial audit, clean-up and update before enrolling you in a careplan. This ensures everything is stable before ongoing support begins. Contact us for details.

You’ll have a simple way to submit requests through our support system. Depending on your plan, we’ll handle them within an agreed turnaround time so you’re never left waiting.

Yes. We provide monthly reports (on the 1st of every month) summarizing updates, security checks, and performance insights so you know your site is being looked after.

Yes, we’re happy to step in and support existing websites. Before starting a Careplan, we require a full website audit to review your technology stack, performance, security, and overall setup. This ensures everything meets our quality standards and allows us to maintain your site reliably moving forward.

Yes, you can cancel your care plan at any time with 30 days’ notice. Please note that payments are non-refundable, so your plan will simply run until the end of your current billing period.